Lost and found

Have you lost one of your possessions on the bus, train or at a bus stop or train station? Find out all you need to know on lost property here. Please describe the item you have lost with as much detail as possible, specifying the date, route and time you lost the item.

The transport company may charge fees for the storage and return of found items.

Report lost property online

Im Bus verloren oder gefunden

Lost and found on the bus:

Please contact the corresponding bus company. The lost property form will help you find out the responsible transport company and the contact information. Just enter your line or route and the contact information for the corresponding transport company will automatically be displayed.

An der Haltestelle verloren oder gefunden

Lost and found at the bus stop:

Contact the district in which the bus stop is located.

Im Ringzug verloren oder gefunden

Lost and found on the Ringzug:

Please contact:

SWEG Südwestdeutsche Landesverkehrs-AG
Verkehrsbetrieb Hohenzollerische Landesbahn
Dienststelle Ringzug
Güterbahnhofstraße 8
78194 Immendingen

Phone: 07462 204210
Email: ringzug@sweg.de
Website: www.sweg.de

In den Zügen der DB und in den Bahnhöfen verloren oder gefunden

Lost and found on DB trains or in train stations:

Please contact your local service team or the lost property hotline operated by Deutsche Bahn.

Phone: 0900 1990599
(59 cents/min. from German landlines, rates vary depending on your mobile provider)

Availability: Monday to Saturday: 8am to 8pm
Sundays and bank holidays: 10am to 8pm

You can alternatively use the DB lost property service contact form to contact Deutsche Bahn.